“Our team has had the pleasure of working with CTS ATLAS to engage with participants and potential participants. The SMS product is easy to implement and use. But the best part is CTS ATLAS’ people who work closely with our team to ensure success.”

“The Complete Technology Services (CTS) team (Steve and Mike) has provided remote services to our project for over three years. The first product we purchased was their document storage system, where we currently house over 4,500 individual records, which equates to over 141,000 pieces of documentation. Next, we bought the SMS product, which allows mass text and emails and automatically loads the communication into each case file, maintaining HIPPA and PPI rules. Finally, we purchased their auditing product which allows external auditors temporary access to specific files and documents and sets the length of the review period. ”

“I LOVE the ATLAS team!”

“Since the recent integration of ATLAS into our WIOA enrollment process, file reviews and monitoring has become more efficient and streamlined. Not only can files be accessed remotely from all offices Mohave/La Paz county covers, but the need to travel to outlining offices for the sole purpose of gathering and reviewing files has been eliminated. This saves time, county/program resources, and minimizes risk associated with transporting confidential data. As a Review Auditor, the ability to quickly toggle through ATLAS to locate forms and other Data Validating support documents make monitoring time quicker which allows me to inspect more files in a shorter period of time. Additionally, with the functionality that allows for participants to upload documents from their mobile devices, if items are discovered to be missing they can quickly be captured and added to their ATLAS account without them needing to visit their local office (which could be a potential barrier for them). Overall I see ATLAS as a huge advantage in keeping our program in compliance by allowing for more effective and well-organized file management and monitoring.”